Privacy Policy

1. Introduction

MMiano Cleaning Service ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

MMIANO LIMITED (Company #16324649, Registered in England and Wales) is the data controller responsible for your personal data.

2. What Information We Collect

We may collect the following types of information:

• Identity Data: Name, title.
• Contact Data: Email address, phone number, postal address.
• Technical Data: IP address, browser type, time zone, cookies, pages visited.
• Usage Data: How you use our website and services.

3. How We Collect Your Data

• Direct interactions: When you fill out our contact form, email us, or call us.
• Automated technologies: Cookies and similar tracking technologies (see our Cookie Policy).
• Third parties: Analytics providers like Google Analytics.

4. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide quotes
• Manage our relationship with you
• Improve our website and services
• Comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we process your data on the following bases:

• Consent: For marketing communications and non-essential cookies.
• Contract: To provide services you request.
• Legitimate interests: To improve our business and website.

6. Cookies

Our website uses cookies to enhance your experience. For full details, please see our Cookie Policy. You can manage your preferences via our cookie consent banner.

7. Data Sharing

We do not sell your data. We may share data with:

• Service providers (e.g., email hosting, analytics)
• Regulatory authorities when required by law

8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

9. Data Retention

We retain your data only as long as necessary for the purposes collected, or to comply with legal requirements.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at mmianocleaningservice@gmail.com.

11. Contact Us

If you have questions about this privacy policy, please contact:

MMiano Cleaning Service
69 Columbia Crescent, Wolverhampton, WV10 6GB
Email: mmianocleaningservice@gmail.com
Phone: 07936 520838

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